1. Set expectations
Before the workshop, send a communication outlining the aims of the discovery workshops and make it clear what you want to achieve during each session.
2. Get to know your stakeholders
Take the time to research your stakeholders and understand their individual roles, goals, and challenges. This will help you tailor the workshop to their needs and ask the right questions during the session.
Pro tip: Why not send your stakeholder a short questionnaire?
3. Create an open, collaborative environment
Encourage open dialogue and collaboration during the workshop. Make sure that everyone has a chance to share their ideas- If you are running a hybrid workshop (in-person and online), give yourself extra time to allow individuals taking part online to voice their opinions.
4. Use visual aids
Use visual aids such as diagrams, charts, and prototypes to help stakeholders understand the key questions during the session and provide them with a frame of reference when explaining new and creative ideas.
Pro tip: Leverage online tools, interactive whiteboards, and virtual break-out rooms.
5. Provide opportunities for feedback
Encourage stakeholders to feel more involved and invested in the project by asking them to provide feedback and questions throughout the workshop.
6. Follow up after the workshop
After the workshop, follow up with stakeholders to thank them for their participation and provide an overview of the key takeaways.
These simple tips have served us well in running engaging workshops for all of our clients. A new website build should be a collaborative effort to help get the best results for both parties. But remember, the success of the project relies on their involvement, so it’s important to invest time and effort in building a strong relationship with them from the outset.