Account Manager

Our mission is to unleash the power of first-party data to craft personalised campaigns and brand experiences that customers love, driving exceptional results for our clients.

As a fast-paced and innovative agency, we challenge ourselves and our clients to think big. If you're ready to make an impact and grow with a dynamic team, we want to hear from you.

We’re seeking two passionate and experienced Account Managers to manage multi-disciplinary client projects across Paid Media, Email and Cross-channel Marketing, SEO, Data Analysis, UX, Creative, and Development. This role involves building strong client relationships, ensuring satisfaction, and identifying growth opportunities.

If you have experience in marketing or website development and thrive in collaborative, fast-moving environments, you’ll be a great fit.

• Client Success: Ensure clients are happy, see the value in our work, and achieve measurable results.

• Project Management: Lead and coordinate projects with internal teams, managing budgets, timelines, and deliverables.

• Relationship Building: Develop trusted relationships with senior clients, proactively communicating updates and insights.

• Account Growth: Spot opportunities to expand our services and help clients succeed further.

• Market Awareness: Monitor competitor activity, provide actionable insights, and recommend innovative solutions.

• Collaboration: Support your colleagues, contribute to account strategy meetings, and share expertise across teams.

• Minimum of 2 years of agency experience.

• Proven ability to manage multiple responsibilities and deadlines.

• Excellent communication, organization, and attention to detail.

• Skilled at turning complex solutions into clear, client-friendly explanations.

• Comfortable using tools like Google Analytics, SEMrush, and project management software (e.g., Teamwork).

• Flexible Working: Work from home on Wednesdays and Thursdays (post-probation).

• Studio-first Culture: Join us in-studio on Mondays, Tuesdays, and Fridays for collaborative energy (we work from a purpose-built studio in the heart of the cultural quarter – we love it!)

• Flex Hours: Choose your schedule between 8:30 AM – 6:30 PM.

• 25 days holiday allowance plus bank holidays

• Private medical insurance

• Group life assurance scheme

• Company pension scheme

• Regular socials and company away days

• Training and development including events and conferences

• The tools you need to be awesome, a new Apple Laptop and a super comfy Herman Miller chair

• We plant trees and fund the world’s best climate crisis solutions to offset the carbon emissions of our team members

Ready to take your career to the next level? Join a supportive, fast-growing team where your ideas matter. Apply now and tell us about your experience in marketing or website development in your application email.

Effect Digital takes pride in creating an environment where everyone can be themselves. This starts with recruitment.

We pledge to make our roles as open as possible and to provide equal opportunities to everyone that is kind enough to give us their time. All recruitment decisions we take will be based solely on the positive skills and behaviours that applicants display and absolutely nothing else.

We do not discriminate based on any personal characteristics, we’re a people-first agency and we care about individuals.

If something is important to you, it's important to us. If you have a particular need during the application process or during your time at Effect Digital, please let us know.